Friendly home tech help, at your pace
New laptop, games console or printer? Wi-Fi playing up? We come to your home, set it up properly and show you how it works. Plain English, no jargon and no rush.
Why people choose us
- Clear "from" prices, confirmed before we visit
- No call-out fee within 10 miles
- Easy-to-follow written notes left after every visit
- Free 15-minute follow-up call within 7 days
- 🏡Local to Bishop Auckland
- 💷Clear prices agreed upfront
- ☕Patient & friendly
- 📝Step-by-step notes left
Setting up your tech, done properly
We focus on setup and software, so it works the way you want. We don't do hardware repairs, but if we spot a problem we'll tell you honestly and point you in the right direction.
Gaming setups
PS5, Xbox, Switch or gaming PC, connected to the TV and Wi-Fi with accounts made, updates done and controllers paired.
Parental controls
Sensible screen-time, spending and content limits on consoles, tablets, phones and your router, with a written summary for parents.
New computers & devices
New laptop, PC, tablet or phone set up, with your photos, files and contacts moved over from the old one.
Printers
Printer set up and working from every computer, phone and tablet in the house.
Wi-Fi & home network
Better Wi-Fi in every room, a new router set up, and consoles, PCs and smart TVs connected.
Smart TV & streaming
Netflix, BBC iPlayer, YouTube and smart speakers set up, with a simple guide to the remote.
One-to-one lessons
Learn email, video calls, photos or online shopping at home, one step at a time, at your own pace.
Tech health check
Updates, backups, passwords and security checked, so everything runs smoothly and safely.
General tech help
Not sure what it's called? Just tell us what's bothering you and we'll sort it, at home or remotely.
Simple, honest prices
All prices are in pounds and are "from" prices. We'll confirm your price before we visit, so there are no surprises.
Ready on Christmas Morning
We set it all up before the big day, so the kids can just switch on and play:
- Console set up and connected
- Parental controls switched on
- Games downloaded in advance
- Controllers charged and paired
Gaming
- Console setupPS5, Xbox or Nintendo Switchfrom £60
- Gaming PC setupfrom £60
- Gaming setup + parental controls bundlefrom £60
New devices
- New laptop or PC setupIncludes moving your files overfrom £50
- Printer setupfrom £35
- Tablet or smartphone setupfrom £35
Home network & TV
- Wi-Fi and home network setupfrom £50
- Smart TV, streaming & smart speaker setupfrom £40
Help, safety & lessons
- Parental controls packageWith a written summary for parentsfrom £50
- One-to-one lessons at homefrom £35 per hour
- Tech health checkfrom £40
- General tech helpAt home or remotelyfrom £40 per hour
- Extra timefrom £15 per 30 min
✅ Free 15-minute follow-up call within 7 days of every visit · 💻 Remote follow-up help available · 🎁 Gift vouchers available, a thoughtful present for parents or grandparents.
Easy from start to finish
Get in touch
Call, email or fill in the form and tell us what you need, in your own words.
We confirm the price
We agree a time that suits you and confirm the price before we come.
We come to you
We set everything up in your home, or remotely if you prefer, and explain as we go.
Notes & follow-up
We leave easy-to-follow written notes, plus a free 15-minute follow-up call within 7 days.
Home visits around Bishop Auckland
We're based in Bishop Auckland and visit homes across the surrounding area of County Durham.
- Bishop Auckland
- Shildon
- Crook
- Spennymoor
- Newton Aycliffe
No call-out fee within 10 miles of Bishop Auckland. Further afield? Get in touch and ask, or book a remote session.
Buying for Mum, Dad or the grandparents?
Lots of our bookings come from family members who live further away. Book a visit for them, or buy a gift voucher, and we'll make sure their new tech is set up and they're comfortable using it.
Local, patient tech help
Auckland Tech is a local home tech help service for Bishop Auckland and the surrounding area. We set up new computers, get consoles onto the TV, sort out Wi-Fi and printers, and if you'd like to learn it yourself, we'll sit with you for a lesson.
Remote sessions are available too, if you'd rather not have a visit.
Our promise
- No jargon, just plain English
- We never rush you or make you feel silly
- Prices confirmed before we start
- Written step-by-step notes left after every visit
Tell us what you need
Fill in the form and we'll get back to you to arrange a time and confirm the price.
Prefer to talk?
🕘 [OPENING HOURS]
📍 Bishop Auckland, County Durham
We'll always confirm your price before we visit.